Artificial Intelligence
Exploring endless possibilities with over 200 unique use cases
At Proximus Ada, our AI Experts collaborate daily on real-world problems.
From fiber network quality control to GenAI-powered customer experiences.
What you will actually work on
As an AI Expert at Ada, you’ll work across industries and business functions.
These are some of the challenges our teams tackle every day.
Customer Support
- Example 1: Allow customers to query support pages on the company website using natural language speeding up solution discovery and self-support.
- Example 2: Assist contact center employees with drafting of answers to customer queries, translation and tone of voice using a Generative AI application.
Logistics
Streamline your supply chain by managing inventory and predicting demand to ensure timely deliveries.
- Example: Forecast the sales of mobile devices and accessories for every shop in order to ensure proper stock is available and avoid missed sales opportunities.
Marketing
Optimization of marketing campaign strategies by analyzing consumer behavior and predicting trends to target the right audience.
- Example 1: Assess which promotions have the biggest impact on sales figures.
- Example 2: Predict which customers will churn so proactive measures can be taken to avoid them leaving.
Manufacturing
Transform production processes with automation to ensure efficiency and quality control.
- Example: Using Computer Vision techniques to automate quality control during construction and rollout of the fiber network.
Field Operations
Assisting workforce in the field by predicting outages and sending the right team to the right place.
- Example 1: Detection of degradations in the fiber network before they are perceived as decrease of quality on customer side so they can be resolved before impact on the customer experience.
- Example 2: When a customer signals a technical problem, an AI model predicts which type of field technician is best suited to resolve the issue.
Admin Support
Boosting admin support by automating administrative tasks and improving workflow management.
- Example: A citizen-facing chatbot for city regulations that empowers residents with instant answers while freeing up city employees to focus on higher-impact work.
Our areas of expertise
The domains our AI teams master and the skills you’d grow working alongside them.
AI Agents
Secure AI
DevOps/MLOps
Anomaly detection
Generative AI
Cloud technologies
Computer Vision
Forecasting
Our AI project lifecycle
A standardized go-fast/fail-fast approach to pave the way for successful projects
Ideation
Translating business problems into clear, actionable technical requirements, setting the foundation for effective AI solutions.
Development
Proving the value of AI solutions as fast as possible by exploring diverse approaches, ensuring the most impactful outcome.
Industrialization
Applying MLOps best practices and building robust data applications for efficient deployment, management, and monitoring of AI solutions in production.
Unlock your project full potential
Want to work on projects like these? See open AI roles
